Experience and Integrity
Better Off Road is a full service on and off-road automotive shop and has been serving the Whidbey Island community with timely, professional, and personable service since 2000. Dedicated to quality and craftsmanship, you know that your vehicle is in good hands here. With a wide selection of parts and accessories for your cars, trucks, Jeeps, and SUVs, and equipped with the latest technology, including updated diagnostic computers and high-quality tools, Better Off Road is the destination for all your automotive needs, to get the job done right the first time.
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Great customer service, great prices on everything, knowledgeable staff.
I had a great experience with this shop. My van died right across the street from the their shop. They helped me push it into their parking area without me even asking them to. Their pricing was reasonable for a fuel pump replacement. In addition to the fuel pump replacement I asked them to cut a hole in the floor so that the fuel tank wouldn't have to dropped the next time the fuel pump needed replaced. The hole was cut perfectly and was easy for me to make a cover for it. They also had to replace the distributor cap as well to get it running correctly again (guess I had two problems going on). Will definitely go back there if I have repairs that are just too much for me to do in my little garage.
I took my 2006 Jeep liberty diesel to have an inspection. I don't know anything about diesels. They took the time to interpret a foreign language (diesel engines) into English. They were polite and patient in explaining what needed to be done, what should be watched and what could wait. I left with a piece of mind knowing I wasn't being taken advantage of. I highly recommend taking your vehicle here for service. If they can explain mechanics to a single mother they can do anything!
Friendly and helpful staff. They went out of their way to get me back on the road as I broke down passing through. Only place in town that had the u-bolts I was after.
Recently had a new TrueTrac differential installed that developed a problem. I explained the issue to Jason. The differential was replaced with a new one under warranty within just a few days. Very friendly, knowledgeable staff that listens to your concerns and makes sure they provide you with the best service. I’ll be a repeat customer.
Best mechs on the planet! They've kept my YJ operational in spite of myself! It's almost bulletproof now with this last batch of upgrades and fixes!